TrendSights Support

Get help with TrendSights accounts, workspaces, ChatGPT plugin connections, and governed research runs.

Last updated July 30, 2026

Contact support

For account access, workspace membership, connector setup, research-run errors, privacy questions, or security concerns, email hello@cloudraven.io.

Include the affected workspace and an approximate time of the issue. Do not send passwords, access tokens, government identifiers, payment-card data, protected health information, or confidential source documents by email.

ChatGPT plugin support

For connection problems, first disconnect and reconnect the TrendSights plugin so ChatGPT can repeat the OAuth authorization flow.

TrendSights requires an active workspace membership. The plugin will not select among multiple workspaces or bypass a missing or suspended membership.

Research-run safeguards

Starting a research run requires explicit confirmation and a short-lived, single-use server grant. Retrying the same accepted request returns the existing run instead of creating a duplicate.

TrendSights organizes source-backed research and review workflows. Outputs remain drafts until the applicable source and human-review gates are complete.

Response and escalation

CloudRaven Labs reviews support requests during normal U.S. Pacific business hours. Security or unauthorized-access reports should use the subject line “Security report” for priority triage.

These pages are product-facing baseline terms for the current TrendSights service state. They are written for users and reviewers, but should still be reviewed by counsel before use with regulated, contractual, or sensitive customer data.